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     SDS HelpDesk v6.1.5 ­^¤å¥úºÐ¥¿¦¡ª© (¦b½u§Þ³N¤ä´©¥­¥x)

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 The SDS HelpDesk has been designed to improve your company’s  
 ability to provide high quality support and service to your   
 customers. Customers call when they find they cannot proceed  
 with their work until they get an answer from you. They may   
 have a problem, a question, a broken piece of equipment, or   
 even a leaky faucet. No matter what the issue is, your        
 customer’s efficiency becomes dependent upon your ability to  
 resolve their issues.                                         
                                                               
 Your customers may be external clients, other employees in    
 your organization, tenants in a building you manage, or       
 outside contractors. When customers contact you for           
 assistance, they expect you to be knowledgeable, responsive   
 and accurate. With the SDS HelpDesk, customer information is  
 always at your fingertips.                                    
                                                               
 The SDS HelpDesk supplies all the tools you need. It is a     
 full-featured program that simplifies the gathering of        
 information. More importantly, it then manages and tracks all 
 aspects needed to resolve your customers issue.               
                                                               


              


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